How It Works

Can't wait to get your hands on your Open When letter kit but still have a few questions on how it all works? Don't worry, we've got your back!

custom kits

Personalised QR

The custom QR kit is exactly what it says on the label… custom! Once you place your order, you'll receive a confirmation email, and your kit will be on its way to you within 3 days, ready for you to download, print, personalize, and gift!

*Just a heads-up: delivery time may vary depending on order volume, but don’t worry—we’ll keep you in the loop every step of the way.

step 1 - Classic kits

Choose Your Kit

Whether you’re celebrating a birthday, offering comfort during a tough time, or just want to surprise someone for no reason at all (because why not?), we’ve got a kit for it.

And these aren’t just your run-of-the-mill DIY envelope templates. From heartfelt vouchers and fun sticker packs to beautifully designed writing paper, each kit is curated to give you the ultimate crafting and gifting experience. It's not just a letter—it’s an experience wrapped in creativity and love!

Step 2 - classic kits

Download & Print

Once you've chosen your kit, it’s in your inbox within minutes—no shipping delays, no waiting around. Just click ‘download,’ and voila, you’re good to go. No degree in computer science or arts & crafts required!

All you need is a printer, some glue, and scissors—because we've done the hard work for you. Made a mistake? No biggie! Print it as many times as you need—no limits, just love!

Step 3 - classic kits

Personalise & Gift

This is the fun part! Whether you’re crafting solo like a DIY ninja or turning it into a full-blown crafting party, this step is all about adding your personal touch. Add a sweet note, sprinkle in some creativity, or maybe toss in a few stickers—whatever makes it yours. And don't worry, every kit comes with instructions.

Now, it's time to gift it!

Get ready to see their face light up when they realize how much thought you put into it!

Frequently Asked Questions

What's included in every kit?

Each kit is packed with my original designs and includes:

• 2 envelope templates

• 4 envelope liners (2 themed, 2 solid colours)

• 2 sets of lined writing paper (opening, closing, and body pages)

• Pre-designed "Open When" envelope prompts (ready to cut out)

• Pre-designed cut-out coupons

• Blank cut-out coupons (for your personal touch)

Do you offer refunds or exchanges?

Since these are digital products, I’m unable to offer refunds and exchanges. Please take a moment to double-check your order before purchasing.

If you have any questions or concerns, feel free to reach out by completing the form on the contact page. I'm always happy to help!

When will I receive my download link?

You’ll receive your download link immediately after your purchase—straight to your inbox!

If it doesn’t appear right away, please check your spam or junk folder.

If you still haven’t received it after 24 hours, please reach out to me, and I’ll make sure to get everything sorted for you.

What format will I receive my kit in?

You’ll receive your kit in digital PDF format via email, which includes all the templates and designs ready to download and print. For the best results, it’s ideal to print the designs on A4 paper or cardstock.

No physical items will be shipped. If you need any help with the files, just get in touch by completing the form on the contact page.

What if I can’t find a design for my occasion?

If you don’t see a design that fits the occasion you have in mind, feel free to reach out!

Your voice matters to me, and I’m always listening to your ideas and feedback.

I announce a brand new kit every week on social media, so make sure to follow along and keep an eye out for upcoming designs—you might just find the perfect one!